Improve Technical Support for Customers of Widely used Systems of the Iranian Institute of Information Science and Technology (IranDoc)

Volume 7, Issue 2, March 2022, Pages 206-228

10.22034/aimj.2022.159552

Farhad Shirani, Nesa Rezaee, Mohammad Hadi Shirani

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Application of Root-Cause Analysis on Quality Problem Solving of Research Information Systems: A Case Study on Dissemination System of Theses and Dissertations (GANJ)

Volume 1, Issue 1, February 2016, Pages 75-89

Mohamad Javad Ershadi, Taghi Rajabi, Farhad Shirani, Nesa Rezaee

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