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Keywords = مدیریت دانش مشتری

Number of Articles: 1

The Impact of Customer Knowledge Management on word‐of‐mouth via Quality of Electronic Services (case study: Tehran E- retailers)

Volume 5, Issue 2, March 2020, Pages 97-119

10.22034/aimj.2020.110790

Mohsen Hassani, Atefeh Sharif, Fatemeh Zandian

Iranian Journal of Information Management